account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 

Accepted Solutions makes a difference!

Did you know that by clicking the Accept as Solution button You will help other people visiting the community to find their answer? Learn more.

Psst - What do you think about our community? Take a moment and share your thoughts around this community by doing this short survey.

My battery gauge is tricking me?

One time poster
Message 31 of 85
1,838 Views
Message 31 of 85

Re: My battery gauge is tricking me?

I did factory data reset, uninstalled  Mcafee, still no positive result

I also did pressing power and volume up button for 10 seconds and restarting the phone, still the problem is not resloved

I repaired the phone through SUS, still i am facing the same issue....Angry Face

I activeted stamina mode and Low battery mode, still there is no improvement

I have purchased this phone on November 2012 and after 3 months phones speakers were not working

So I had to go to the service center. After this issue was resolved, I am facing the battery issue.

I am fed up with these issues...Crying Face

can anybody provide me a permanent solution for the battery? is this the software issue or battery issue? and if this is the battery issue, what am i supposed to do. I mean battery will be replaced or not since it is inbuilt with the phone....My phone is still in warrenty period

and here is the snapshot of the battery consumption Screenshot_2013-06-11-11-26-58.png

Adviser
Message 32 of 85
1,838 Views
Message 32 of 85

Re: My battery gauge is tricking me?

hello OmarAA,

I had the same experience once! From that experience, I can tell you that after putting the cell on charger, it took a long time to boot up, irritating long time. Angry Face

However, I kept the phone on charger, till it reached full. And then switched on.

I would suggest you to keep it charged till it is full, and not switch on in between. If the problem persists, I would suggest you to do a software reset. Else you can always take it to the service centre. Slightly smiling Face

Adviser
Message 33 of 85
1,838 Views
Message 33 of 85

Re: My battery gauge is tricking me?

@ gokhalesubodh : Sad that it didn't work for you. Slightly frowning Face

Even I face the battery issue after coming back from service centre.

My suggestions would be give another try: Even mine did not work for first time. I did it thrice, and now the battery problem is over Slightly smiling Face

....pls follow Nabeel's instruction:

http://talk.sonymobile.com/thread/128862

Do it when it is 'ON'...

although the vibration happens even when the phone is 'OFF'....note the battery percentage before doing the procedure, and observe when you switch on. If there is significant drop in battery percentage...your problems are over. If not..try a few times more.

Let us know whether it solved or not ...

Adviser
Message 34 of 85
1,838 Views
Message 34 of 85

Re: My battery gauge is tricking me?

hello ssd :

Its normal, that the battery goes down on heavy usage (everyone goes through this)...but your latter experience is unique. Slightly smiling Face I mean, you shouldn't have any issues with that Winking Face

if you say you battery is boosting up...that is okay palSlightly smiling Face

One time poster
Message 35 of 85
1,838 Views
Message 35 of 85

Re: My battery gauge is tricking me?

Hi Nabeel,

4-5 days ago my xperia ION facing issue of sudden battery drop. I observed few a time , it is happeing exactly when battery is at 30% level, fally 30% to 1% and phone shuts down after that when I charged it and power on it shows at around 29% battery level.

          I tried the solution yasterday you mentioned in ur reply. I saw 6% drop in batttery lavel my method you told in discussion.

          Now I am facing same battery drop but after 20%. Now it behaves perfectly till 20% remaining and goes down 20% to 1% after that.

Please help what should I do now?? Can it be corrected or should I go to service center. I bought my ION just 3 months ago.

Thanks in advance.

One time poster
Message 36 of 85
1,838 Views
Message 36 of 85

Re: My battery gauge is tricking me?

Hi Nabeel,

4-5 days ago my xperia ION facing issue of sudden battery drop. I observed few a time , it is happeing exactly when battery is at 30% level, fally 30% to 1% and phone shuts down after that when I charged it and power on it shows at around 29% battery level.

          I tried the solution yasterday you mentioned in ur reply. I saw 6% drop in batttery lavel my method you told in discussion.

          Now I am facing same battery drop but after 20%. Now it behaves perfectly till 20% remaining and goes down 20% to 1% after that.

Please help what should I do now?? Can it be corrected or should I go to service center. I bought my ION just 3 months ago.

Thanks in advance.

Forum Legend
Message 37 of 85
1,838 Views
Message 37 of 85

Re: My battery gauge is tricking me?

Abby22 Hey

It might be due to an app.

Try the trick once again given in my battery guide. If you still face the problem then go for a software repair.

After repairing, follow carfully the precautions given in my thread to avoid this problem.

_______________________________________________________________________
Discussion guidelines.
Message me or any other moderator to seek help regarding moderation.

One time poster
Message 38 of 85
1,838 Views
Message 38 of 85

Re: My battery gauge is tricking me?

HI Nabeel,

I am not sure the soloution you provided also goes wih my Sony Xperia SP c5302 model or is it their any other trick for me use. I have notice in Battery History the remaining time left after 100% battery recharge showing in some MINUTES AND SECONDS... INSTEAD OF HOURS AND MINUTES in normal case can you help how to correct that aswell in my phone...

One time poster
Message 39 of 85
1,838 Views
Message 39 of 85

Re: My battery gauge is tricking me?

Hi

I went to the Sony service center.....and they have replaced the battery of my Xperia P mobile with the new one.....and its been 2-3 weeks, i haven't seen any abnormal behaviour....Slightly smiling Face

i hope my problem is resolved now.......

Visitor
Message 40 of 85
1,838 Views
Message 40 of 85

Re: My battery gauge is tricking me?

Hi,

Am facing a sudden drop to 0% in my xperia ion.. I followed the procedure of force stopping the device. Before doing so, battery % was at 53. after the procedure, it dropped to 36% (17% difference is alright here?? Anguished Face )

And yet no solution to the problem. Please see the screenshot.

Battery.png