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Tips & Tricks

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phone keeps asking what home to use

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Adviser
Message 1 of 13
5,102 Views
Message 1 of 13

phone keeps asking what home to use

Everytime i press home button, a message prompts asking what to use, either xperia home or simple home. I tick always but it keeps promoting,what i just did is a factory reset then this is what it happened. I tried it on safe mode and it works normally, any help?
1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Message 11 of 13
4,772 Views
Message 11 of 13

Re: phone keeps asking what home to use

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

12 REPLIES 12
Moderator
Message 2 of 13
5,088 Views
Message 2 of 13

Re: phone keeps asking what home to use

Do you have any antivirus, launchers etc?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Emperor
Message 3 of 13
5,078 Views
Message 3 of 13

Re: phone keeps asking what home to use

are you using your phone without a SIM card? have you disable any app? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Adviser
Message 4 of 13
5,071 Views
Message 4 of 13

Re: phone keeps asking what home to use

just simple home and xperia home, i have sim card in, i didnt disabled any aop
Emperor
Message 5 of 13
5,068 Views
Message 5 of 13

Re: phone keeps asking what home to use

there you go, you have to set one home launcher as default, otherwise you will keep getting that pop up. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Adviser
Message 6 of 13
5,059 Views
Message 6 of 13

Re: phone keeps asking what home to use

That is my problem, here is what i did.

i reset app preferences, then i press home, i selected the xperia home then tick always.

Then the succeeding pressing of home it still keeps on prompting and it appears like this. Screenshot_2015-04-29-21-35-00.png

 

i cant tick the xperia home anymore but if i tick always or just once i proceed on my xperia home, but it keeps happening everytime if press home, either i select always or just once, still.same result, i even tried the buzz launcher but no chance Slightly frowning Face please help me

Adviser
Message 7 of 13
5,042 Views
Message 7 of 13

Re: phone keeps asking what home to use

i already found an alternative solution, but i know it isnt a fix, i did force stop on buzz launcher and the simple home. But i hope there is a better fix for it.
Moderator
Message 8 of 13
5,036 Views
Message 8 of 13

Re: phone keeps asking what home to use

Remove buzz launcher,I asked if you have other lanchers but you didn't say anything about that. See how it goes.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Adviser
Message 9 of 13
5,027 Views
Message 9 of 13

Re: phone keeps asking what home to use

i did install the buzz launcher after i found the problem.
Adviser
Message 10 of 13
5,026 Views
Message 10 of 13

Re: phone keeps asking what home to use

So, i did remove buzz, still nothing happened keeps happening still, force closing simple home only solves the problem