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Tips & Tricks

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Xperia home app somehow got uninstalled

SOLVED
Visitor
Message 1 of 3
1,766 Views
Message 1 of 3

Xperia home app somehow got uninstalled

My son uses my phone to watch YouTube as it not on TV and play games he is 5 and he somehow uninstooled xperia home and now phone not working like turning off in middle of calles and text and can't update apps or phone please help? 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Message 2 of 3
2,345 Views
Message 2 of 3

Re: Xperia home app

@Ryan_bb

 

I'd suggest that you perform a software repair using Xperia Companion. This will do a clean installation of the latest firmware and will also wipe your internal memory. Don't forget to backup using Xperia Companion, but preferably without adding apps or settings to the backup.

 

Follow the steps given in blue links, and keep us updated.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

2 REPLIES 2
Moderator
Message 2 of 3
2,346 Views
Message 2 of 3

Re: Xperia home app

@Ryan_bb

 

I'd suggest that you perform a software repair using Xperia Companion. This will do a clean installation of the latest firmware and will also wipe your internal memory. Don't forget to backup using Xperia Companion, but preferably without adding apps or settings to the backup.

 

Follow the steps given in blue links, and keep us updated.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Visitor
Message 3 of 3
1,729 Views
Message 3 of 3

Re: Xperia home app somehow got uninstalled

Thanks for all your helpful tips phone is working fine and app is back to help phone work