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2015-10-20 06:36 PM
2015-10-20 06:50 PM
2015-10-20 07:16 PM - edited 2015-10-20 07:18 PM
This is how to do a system repair if you want to try it, but pease, first run a backup of the device information as explained here. Then perform the system repair using PC Companion or Bridge for MAC. This will factory reset your phone and erase all data. You might need to charge your device for about 1-2 hours before so the device has at least 80% battery. Make sure the device is not connected to computer or laptop and turned off until you are prompted (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device). Start PC Companion -> Support zone -> Update my phone/tablet -> Blue Repair my phone/tablet -> follow instructions. When prompted connect your phone still switched off holding volume down or back button. The repair or reformat process will start. If you are using Windows 8/8.1 or a 64 bit operating system adjust settings for PC Companion and run in compatibility mode -> chose Windows 7 or XP. I´m at disposal for any question.
2015-10-20 07:19 PM
2015-10-20 09:35 PM
Record the issue > upload it to youtube > post the link here
to record just long press the power button and you will get the option to screen record
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)