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Folder shape changed after software repair

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Commissioner
Message 1 of 7
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Message 1 of 7

Folder shape changed after software repair

Hi Community,

 

I report a strange bug that I have noticed using the software repair tool.

I have an Xperia X Compact. When I have buy it, in November, it has Android 6 and the shape of the folders created in the homescreens was rounded. I have updated my device to Android 7 by OTA and the shape remained rounded. Today I udes the software repair tool and the shape of folder is changed to Samsung's style. Why??? Any solution??? 

 

Thanks.

1 ACCEPTED SOLUTION

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Sony Xperia Support
Message 3 of 7
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Message 3 of 7

Re: Folder shape changed after software repair

Hi @Alessio_84,


It sounds like Xperia Home was updated in the software repair process. Due to an issue related to the icons used by the device's themes, the icons on the Home screen may suddenly be displayed differently after Xperia Home is updated.  For example, square app folders may be displayed instead of rounded app folders. To solve the issue, touch and hold on an empty area on your home screen > Choose Themes > Select the theme you were previously using.

Did that help? Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

View solution in original post

6 REPLIES 6
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Forum Legend
Message 2 of 7
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Message 2 of 7

Re: Folder shape changed after software repair

are you using the default theme? or any pre installed themes?

can you upload a screenshot of the app tray.

 

this is how it is on Xperia XZ Android 7.0

Screenshot (Dec 27, 2016 9_53_13 PM).jpg


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Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
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Sony Xperia Support
Message 3 of 7
5,907 Views
Message 3 of 7

Re: Folder shape changed after software repair

Hi @Alessio_84,


It sounds like Xperia Home was updated in the software repair process. Due to an issue related to the icons used by the device's themes, the icons on the Home screen may suddenly be displayed differently after Xperia Home is updated.  For example, square app folders may be displayed instead of rounded app folders. To solve the issue, touch and hold on an empty area on your home screen > Choose Themes > Select the theme you were previously using.

Did that help? Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

View solution in original post

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Commissioner
Message 4 of 7
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Message 4 of 7

Re: Folder shape changed after software repair

@nolramlb

I use the pre-installed black theme of my X Compact. Never downloaded other theme for now.

 

@Emir

Hi Emir!

Unfortunately, this doesn't help me. The situation remain the same. I try another software repair and then your suggestion; after done I report the result to you.

 

Thanks to all for now! :smileysmileythumbsup:

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Sony Xperia Support
Message 5 of 7
3,937 Views
Message 5 of 7

Re: Folder shape changed after software repair

That is strange, sorry to hear that it wasn't of use. Slightly frowning Face 

Did the software repair help?


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

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Commissioner
Message 6 of 7
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Message 6 of 7

Re: Folder shape changed after software repair

@Emir

I have used the official PC Companion software for Window 10 to repair the software of my X Compact by dedicated menu.

 

I have done an other software repair and then I have followed your suggestion about the theme and so the folder's shape has changed to rounded again.

 

Thank you so much for your suggestion and support, great! Slightly smiling Face

 

Highlighted
Sony Xperia Support
Message 7 of 7
3,922 Views
Message 7 of 7

Re: Folder shape changed after software repair

Hey that's great to hear! I'm happy that we managed to resolve it with a combined effort. Grinning Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.