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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

problems with settings

SOLVED
Learner
Message 1 of 6
969 Views
Message 1 of 6

problems with settings

problems with settings

1 ACCEPTED SOLUTION

Accepted Solutions
Sony Xperia Support
Message 6 of 6
917 Views
Message 6 of 6

Re: problems with settings

Hi @AlanMartins, sorry to hear about this.

I'm not quite sure that I understand what behaviour you are experiencing with the settings application, would it be possible for you to elaborate a bit? Is the application not starting as it should?

If that is the case, try restarting your device in safe mode and see if you are able to launch the application when downloaded applications aren't loaded.

Let us know how it goes!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

5 REPLIES 5
Emperor
Message 2 of 6
958 Views
Message 2 of 6

Re: problems with settings

@AlanMartins 

 

Are you using a taskiller? are you clearing the cache of any apps? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 3 of 6
958 Views
Message 3 of 6

Re: problems with settings

@AlanMartins 

 

Are you using a taskiller? are you clearing the cache of any apps? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Learner
Message 4 of 6
954 Views
Message 4 of 6

Re: problems with settings

I only use the option to clear the cache in the only storage configurations.

Emperor
Message 5 of 6
946 Views
Message 5 of 6

Re: problems with settings

@AlanMartins 

 

And after you do so, that's when you encounter the issue right? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 6 of 6
918 Views
Message 6 of 6

Re: problems with settings

Hi @AlanMartins, sorry to hear about this.

I'm not quite sure that I understand what behaviour you are experiencing with the settings application, would it be possible for you to elaborate a bit? Is the application not starting as it should?

If that is the case, try restarting your device in safe mode and see if you are able to launch the application when downloaded applications aren't loaded.

Let us know how it goes!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.