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Touch screen problem

One time poster
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Message 1 of 2

Touch screen problem

My screen is too sensitive. When Im talking to someone and my cheek touch the screen it reacts and start doing things out of my control. How can I make the screen not so sensitive? 

1 REPLY 1
Sony Xperia Support
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Message 2 of 2

Re: Touch screen problem

Hi @Susanne10, sorry to hear about this. Slightly frowning Face

There is a sensor on the device that will turn the screen off during a call, when you have the device at your ear. Do you remember if the screen turns off when you are on the phone?

On the picture below you can see where this sensor is placed (number 3)

https://support.sonymobile.com/global-en/xperiae5/userguide/overview---bn/

You can also test in the sensor in Settings > Support > Xperia tests > Ear proximity and see if it works or not.

Let me know how it goes!


Official Sony Xperia Support Staff


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