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Xperia E4 usb connection problem

Message 1 of 6
2,057 Views
Message 1 of 6

Xperia E4 usb connection problem

Hi All! I am having some problems with my Sony Xperia E4 phone and I was hoping if you can help me. Here is the thing I have tried to Connect my phone with the computer throw usb cable when I do that and enable usb debuging it shows the model of the phone on the computer that means its connected but I can't transfer files and in Device Manager on my windows XP it says there aren't drivers for the phone installed.I have tried to find drivers but there weren't any.So I installed Pc Companion I did everything as writed but yet the Pc Companion can't recognize my Phone. Please Help. Thank you.

5 REPLIES 5
Moderator
Message 2 of 6
2,052 Views
Message 2 of 6

Re: Xperia E4 usb connection problem

Have you checked this?

https://talk.sonymobile.com/t5/FAQ/USB-connection-problems/m-p/348074#U348074



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Emperor
Message 3 of 6
2,051 Views
Message 3 of 6

Re: Xperia E4 usb connection problem

What if you disable the firewall and antivirus and then try again with PCC.




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Message 4 of 6
2,029 Views
Message 4 of 6

Re: Xperia E4 usb connection problem

Well I have tried everything I have connected my phone to another computer and everything was Ok but it just can't connect with mine.Is it possible because it has XP and because it's an old Computer???

Message 5 of 6
2,025 Views
Message 5 of 6

Re: Xperia E4 usb connection problem

Also why Can't I find Drivers??? Can someone please give me Link for them...

Emperor
Message 6 of 6
2,019 Views
Message 6 of 6

Re: Xperia E4 usb connection problem

That's probably the reason, make sure to have the latest windows media player update and java 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)