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Mobile signal shut off, no calls, no texts, dont recognize sim

Learner
Message 1 of 5
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Message 1 of 5

Mobile signal shut off, no calls, no texts, dont recognize sim

I have a problem with my Xperia E4.

I had a phone in my pocket an suddenly it stopped recognized SIM. I have no signal no, i cant make phonecalls or write texts. It is shuted off somehow.
can u give me some advice what to do? is it system problem or I just accidentaly swich it off?
Thank ypu in advance.

4 REPLIES 4
Emperor
Message 2 of 5
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Message 2 of 5

Re: Mobile signal shut off, no calls, no texts, dont recognize sim

@yovdn

 

so the phone doesn't turn on at all? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Learner
Message 3 of 5
1,905 Views
Message 3 of 5

Re: Mobile signal shut off, no calls, no texts, dont recognize sim


@uliwooly wrote:

@yovdn

 

so the phone doesn't turn on at all? 



 

The monile phone is turned on, wi-fi works, apps works, only phone signal don't.

 

icon.pngAnd SIM card works in other phones. there is just icon of crossed signal sticks. 
And I don't know what has happened or what I am supposed to do.

Forum Legend
Message 4 of 5
1,879 Views
Message 4 of 5

Re: Mobile signal shut off, no calls, no texts, dont recognize sim

@yovdn

 

have you tried to check your sim in other phone?

 

also try to check your network settings and network type

settings>network>mobile network>preferred network type


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Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
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Learner
Message 5 of 5
1,832 Views
Message 5 of 5

Re: Mobile signal shut off, no calls, no texts, dont recognize sim

It works in other phone.