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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Missing app icons in app tray

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Visitor
Message 1 of 14
6,368 Views
Message 1 of 14

Missing app icons in app tray

Hi

 

I have a bunch of apps installed but I cant see them in the app tray or desktop.  Roughly a third is missing

 

To run the apps I have to go to Google Play and 'open' them from in there.  I obviously need an internet connection for this.

 

If I uninstall and reinstall the app, it will appear in the system tray but vanish at some future point.

 

Any idea what is going on and what I can do to fix it?

 

Thanks!!

 

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Message 6 of 14
9,636 Views
Message 6 of 14

Re: Missing app icons in app tray

I think Rickard got it right in that topic,clearing data for xperia home fixes the icons for some of the apps moved.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

13 REPLIES 13
Moderator
Message 2 of 14
6,364 Views
Message 2 of 14

Re: Missing app icons in app tray

Are those moved to external SD?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Visitor
Message 3 of 14
6,349 Views
Message 3 of 14

Re: Missing app icons in app tray

I might have moved them to the SD card I installed...

 

Quite possibly! Slightly smiling Face

 

I can still see the apps in the app part of the settings menu too

Moderator
Message 4 of 14
6,346 Views
Message 4 of 14

Re: Missing app icons in app tray

In this case,see the following topic:

https://talk.sonymobile.com/t5/Xperia-Z3-Compact/Xperia-Z3C-issue-after-transferring-apps-to-SD-card...



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Forum Legend
Message 5 of 14
6,345 Views
Message 5 of 14

Re: Missing app icons in app tray

This is the problem - Some if not most apps once moved to SD are rendered unusable and that's not a Sony issue but the developer which won't have updated their API's to include this feature for new'er firmware and or models - It could also be an SD card issue but more often than not it's an app issue

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Moderator
Message 6 of 14
9,637 Views
Message 6 of 14

Re: Missing app icons in app tray

I think Rickard got it right in that topic,clearing data for xperia home fixes the icons for some of the apps moved.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Visitor
Message 7 of 14
6,313 Views
Message 7 of 14

Re: Missing app icons in app tray

edit

 

thanks!  Fixed!

Moderator
Message 8 of 14
6,297 Views
Message 8 of 14

Re: Missing app icons in app tray

Great.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Apprentice
Message 9 of 14
6,098 Views
Message 9 of 14

Trouble moving apps to SD Card

Good morning,

 

Me Xperia E4 is starting to get no internal memory and when I try to move apps to sd card, works perfectly until I turned off or restart my device. When I do that, the apps disappears and I can't find the icons or run the apps.

 

Anyone know why happens that? And if there is any solution? Cause the internal memory is 400Mb and I need free space. I erased all data unnecessary.

 

Thank you for your time & help!

 

Reaper.

Message 10 of 14
6,074 Views
Message 10 of 14

Re: Trouble moving apps to SD Card

Same my problem then restored my phone all apps automatically idont know what happen same my storage 400mb