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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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I can't use my xperia E4 hotspot

Visitor
Message 1 of 6
1,311 Views
Message 1 of 6

I can't use my xperia E4 hotspot

I have a HUGE problem with my brand new xperia E4.

 

everything seemed to work fine, until I tried to use it as a hotspot with mi windows 8.1 laptop.

 

It does nothing at all, i even tried to connect it manually but it refuses to work.

 

I REALLY need the hotspot, right now it's the only way I have to be online.

 

PD: Not a problem from my laptop, right now I'm using my old phone's hotspot (It's an LG L5)

5 REPLIES 5
Moderator
Message 2 of 6
1,309 Views
Message 2 of 6

Re: I can't use my xperia E4 hotspot

Have you set up the hotspot so you know the password?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Emperor
Message 3 of 6
1,295 Views
Message 3 of 6

Re: I can't use my xperia E4 hotspot

Does your network allow you to tether your data?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 4 of 6
1,290 Views
Message 4 of 6

Re: I can't use my xperia E4 hotspot

Hi DarkmatterE4,

 

Welcome to the community, 

 

You could try downloading the Internet settings for the device.

 

Menu > Settings > More > Internet Settings > Accept disclaimer > Choose network.

 

I hope this helps.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Visitor
Message 5 of 6
1,264 Views
Message 5 of 6

Re: I can't use my xperia E4 hotspot

Hi everyone,

After trying by all means, i've finally made it work, It turns out that I can use hotspot via USB, and it works just fine. I still didn't figure out why it refuses to work through the wifi, but at least I can surf the net with its hotspot.

 

Thank you all for your replies

Sony Xperia Support
Message 6 of 6
1,257 Views
Message 6 of 6

Re: I can't use my xperia E4 hotspot

That is a strange one, it may be worth trying a Wifi hotspot on another device, this way you can see where the issue is located.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.