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phonebproblem with my Sony Xperia E3

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phonebproblem with my Sony Xperia E3

I have gone back to using this smartphone after some time but the person I call cannot hear me.

I can hear them.

I can send and and receive texts.

Is it possible to update the Sony software or re install it.

Any ideas on what I can do please

It has no spare memory without deleting apps I need.