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if I m calling some one the mobile screen is automaticly off and I m not disonnect any call in run.

atk
One time poster
Message 1 of 4
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Message 1 of 4

if I m calling some one the mobile screen is automaticly off and I m not disonnect any call in run.

Plz help sony

3 REPLIES 3
Sony Xperia Support
Message 2 of 4
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Message 2 of 4

Re: if I m calling some one the mobile screen is automaticly off and I m not disonnect any call in r

Hi @atk

 

Welcome to the community Slightly smiling Face

 

Just to clarify, when you are on an active call the screen remains black and you are unable to end the call is that correct?

 

Let me know Slightly smiling Face


Official Sony Xperia Support Staff


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Visitor
Message 3 of 4
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Message 3 of 4

Re: if I m calling some one the mobile screen is automaticly off and I m not disonnect any call in r

Translation via Google Translate:

Hello. After making a call, the smartphone screen goes out and I can not do anything. Including I can not reset the call. How can I fix my problem?

 

Здравствуйте. После совершения звонка, экран смартфона гаснет и я не могу производить ни каких действий. В том числе не могу сбросить вызов. Как можно исправить мою проблему? 

Moderator
Message 4 of 4
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Message 4 of 4

Re: if I m calling some one the mobile screen is automaticly off and I m not disonnect any call in r

@НСА

 

I used Google Translate to find the meaning of your message. Kindly post your future questions/feedbacks in English so we can assist you, this is an English based forum.

 

Do you have a screen protector installed?



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Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.