account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Curious about what is happening at IFA?
Read more and discuss the press conference here.

defected device sold me Sony Xperia E3

One time poster
Message 1 of 2
Message 1 of 2

defected device sold me Sony Xperia E3

i bought sony xperia E3 Oct 2014, from the begining, i visited service store due to so many issue happening day by day, no proper reply or service from Sony service station, always they used do mobile software and return back to me my E3 device, at the end they spoke me motherboard has dead. One serviceman regularly check my device and at the end telling me motherboard dead.

Now i have decided that move to consumer forum for the issue.


Amit Zade


Sony Xperia Support
Message 2 of 2
Message 2 of 2

Re: defected device sold me Sony Xperia E3

Hi @amitzade,


Welcome to the community Slightly smiling Face


Sorry to hear about your experience, the technicians you took your phone to, where you referred to them via your Local support? If not I would suggest contacting your local support for more assistance in this situation so they can assist you in getting your phone repaired. 


Good luck Grinning Face with smiling Eyes

Official Sony Xperia Support Staff

If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.