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Tips & Tricks

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Xperia dual E3 restart problems

One time poster
Message 1 of 14
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Message 1 of 14

Xperia dual E3 restart problems

I bought an Xperia E3 Dual just couple of weeks before. I am experiencing restart problems in it. Upto 20 25 times a day. First light will go off then it switch offs itself for 5 10 minutes. i am not able to properly call or do anything properly due to this. Please help me as I have spent my hard earned around 13k for it.

13 REPLIES 13
Emperor
Message 2 of 14
15,321 Views
Message 2 of 14

Re: Xperia dual E3 restart problems

The problem could be an old or faulty SIM card, if you trimmed/cut the SIM card to make it fit, that could be the issue, remove the SIM card, if you don't expect a restart then you know its the SIM card. 

 

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Emperor
Message 3 of 14
15,320 Views
Message 3 of 14

Re: Xperia dual E3 restart problems

You can also boot on safe mode

 

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

 

if the problem its gone then its an app acting up, just repair your phone with PCC

 

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 4 of 14
15,292 Views
Message 4 of 14

Re: Xperia dual E3 restart problems

Hi PoornimaE3Dual,

 

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

 

This may also be related to an SD card, make sure to remove it if issues continue after going through Uliwoolys instructions

 

That is if you currently have one in the device.

 

Keep us posted.


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

One time poster
Message 5 of 14
13,537 Views
Message 5 of 14

Re: Xperia dual E3 restart problems

I bought an xperia e3,, I experienceing many auto restarting problems,, please guide me,,
One time poster
Message 6 of 14
13,281 Views
Message 6 of 14

Re: Xperia dual E3 restart problems

i am facing sony e3 dual restarting problem in 15 to 20 times in a day.

what is solution. plz tell me.


@pkd1 wrote:
I bought an xperia e3,, I experienceing many auto restarting problems,, please guide me,,

 

One time poster
Message 7 of 14
9,095 Views
Message 7 of 14

Re: Xperia dual E3 restart problems

Sir,

I am having Sony xperia E3 dual phone. My phone got stuck at starting screen with sony logo. I have tried to format my phone using SONY PC Companion as well as Flashtool but to no avail. Both the applications are not detecting my phone. I have even tried with different USB cables but no output. Please help me out.

One time poster
Message 8 of 14
8,972 Views
Message 8 of 14

Re: Xperia dual E3 restart problems

sir, 

I have Experia E3 dual and I am facing the problem, my phone is stuck on the sony logo and blinking contineously from last 2 days please help me . 

Highlighted
Visitor
Message 9 of 14
6,142 Views
Message 9 of 14

Re: Xperia dual E3 restart problems

Since your device is not getting started there is no way that PC Companion will detect your handset so PC Companion is not of any use

Emperor
Message 10 of 14
6,116 Views
Message 10 of 14

Re: Xperia dual E3 restart problems

@NitishR

 

PCC is no longer supported. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)