2016-05-19 07:04 PM
My Xperia E3 is like 1,5 years old. My software crashed first time like 2 months ago. After software repair, it worked for 2 months, then it started to crash apps again, and complete software crashed after it. I have reinstalled it many times in last 10 days, it crashed in next 24 hours every time. I thought it could be virus on SD card, so I used it without SD card after repair and it crashed again. I didn't download any suspicious apps, just Facebook, Messenger, Viber and Instagram and it didn't help. Yesterday I did last software repair, and it worked well yesterday, but when I woke up, I saw it starting up without success. When it comes to blue screen, it stops, and restarts again. I tried software repair today and when it comes to end, I get this message: Error code: UEUpdateFailed
CompanionUE 3830. Do you have any idea what could be problem? I don't think it's virus on my SD or something like that, cause I tried to use it without it.. Could it be some hardware problem that causes software crash? Simptoms are same before every crash: some apps start to crash, and then it turns off after some time, and can't turn on. Please help!
2016-05-19 08:39 PM - edited 2016-05-19 09:04 PM
Do you think it could solve my problem with constant crashing or just help me repair software again?
I'll try to repair now, do you think I should use it without SIM and SD for some time and then try to put it in again or what?
P.S. It helped with software reinstallation. I repaired it, and turned on, without SD and SIM inside. What do you think I should do now?
2016-05-19 09:13 PM
So you think if I get new SIM, I shouldn't have this problem again?
Thank you very much.
2016-05-19 09:19 PM
Ok, I'll try to use it for 2-3 days without SIM, if it doesn't crashes then it's a solution for sure. Last 3 times software crashed in next 24 hours..
2016-05-23 10:46 AM - edited 2016-05-23 11:57 AM
It seems SIM is not the problem. It worked first day without problems, then FB app started to kick, without "App crashed" message. I reinstalled it and it worked fine again. Today, all apps started to crash: FB, Chrome, Google Play, some android processes. If I turn it off, it won't turn on for sure..
Do you have any idea what could it be? I used it without SIM and without SD card all the time..
All apps crashed, couldn't open any app, so I had to try to restart it, but now it won't turn on, stops at blue screen. When I try to reinstall software I get this message:
Error code: UEStartNoMorePorts
2016-05-25 11:25 PM
No, I used it without SD since you told me SIM could be the problem.. I reinstalled software again, it looks like problem was in my PC last time.. But software crashed again today, I just reinstalled it now.. I don't have any idea what could it be.. All I do after software repair is updating system apps and installing Facebook, Messenger and Instagram and connecting to my Google account..