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Can't power on phone after switching off

One time poster
Message 1 of 3
1,933 Views
Message 1 of 3

Can't power on phone after switching off

HELLO!

I HAVE A XPERIA E3 . AFTER WHEN I SWITCH OFF MY PHONE IT DOES NOT SWITCH ON . I HAVE TO GO TO XPERIA COMPANION AND TO SOFTWARE AGAIN AND AGAIN .SOMETIMES WHEN I AM USING IT , IT AUTOMATICLY SWITCH OFF AND DOES AND SWITCH ON I AM FACING THIS PROBLEM FROM 4 MONTHS . I CANT REPAIR MY PHONES SOFTWARE AFTER A DAY . PLEASE GIVE ME A SOLUTION 

2 REPLIES 2
Sony Xperia Support
Message 2 of 3
1,929 Views
Message 2 of 3

Re: Can't power on phone after switching off

Hi @Dhruv111, I'm very sorry to hear this. Slightly frowning Face

 

If this continues to happen even after a software repair I recommend that your device gets examined by an authorised service center. You can contact your Local support team for information on where to find a service center and how to proceed with this.

 

sony_sign_logo.png - Official Sony Xperia Support Staff


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Learner
Message 3 of 3
1,788 Views
Message 3 of 3

Re: Can't power on phone after switching off

I'm having problem with my device D2202 and I visit authorised service centre and they told me to change total hardware kit.