2015-01-12 02:31 PM
I have sony xperia E3 dual D2212. Some times contacts dosen't load. It shows a white colour empty screen. After this error occured phone cannot even power off. Need to reset it by a pin, removing back cover. Incoming calls also not working. Is this happen because of the update?
2015-01-12 03:05 PM
Try performing a system repair using Pc Companion as this will often fix issues - This will factory reset your phone
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
2015-01-13 03:08 AM
Make sure to backup any content before you perform a software repair. Please see the link below for more information.
I hope this helps.
2015-01-18 03:36 AM
2016-10-13 05:27 AM
I am call my friend by call is not got and screen of calling is hang "Ending Call " But not end call. Than My Mobile don't call outgoing and incoming.
2019-04-17 07:20 PM - edited 2019-04-17 07:22 PM
You are the best person ever met narayansrinivas, you saved my day!