account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Curious about what is happening at IFA?
Read more and discuss the press conference here.

CAN'T SWITCH IT ON

r27
One time poster
Message 1 of 2
1,603 Views
Message 1 of 2

CAN'T SWITCH IT ON

CAN'T SWITCH IT ON

1 REPLY 1
Sony Xperia Support
Message 2 of 2
1,594 Views
Message 2 of 2

Re: CAN'T SWITCH IT ON

Hi @r27, sorry to hear about your Xperia E3 not turning on. Slightly frowning Face

Have you tried charging your device for at least 3 hours using the cable and wall mounted charger that was included together with your device?

You can also try forcing a shutdown by holding down the OFF button on the back of the device pressed with the tip of a pen.

Let me know if that helps!


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.