account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

phone app doesn't work properly

One time poster
Message 1 of 1
Message 1 of 1

phone app doesn't work properly

I have a Xperia e1 device. Recently on my phone 'phone' app doesn't work properly. I can open the app and go to contacts and recent calls but  when I rereceive a call or I gave a call 'phone' app is start to crash. The app is close down and showing a popup massage 'unfortunately phone has stopped'  This massage shows until the sender ends the call. But I can't answer to the call. I reset my phone but the problem didn't solved please help!