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battery problem

SOLVED
Rookie
Message 1 of 7
2,372 Views
Message 1 of 7

battery problem

I have updated my e1 to kitkat version but my phone stops charging after 81 percentage.
please give me a solution to this problem...
1 ACCEPTED SOLUTION

Accepted Solutions
Commissioner
Message 4 of 7
2,675 Views
Message 4 of 7

Re: battery problem

If it stops again just turn OFF the mains supply and turn OFF your phone, now wait a few seconds and then turn ON your phone and now charge. I think this should solve your problem. Even i had the same issue this procedure worked for me. Of course it can happen again after many days follow the same procedure.

And incase if you don't have any important calls and messages to attend just turn OFF your phone and charge. This will be even more better.
6 REPLIES 6
Forum Legend
Message 2 of 7
2,351 Views
Message 2 of 7

Re: battery problem

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

 

I suggest you remove the battery and insert it again. Without powering on the phone, connect it to the charger and let it charge 3-4 hours or until you see that the battery is full. If there are no improvement after this, let the battery discharge fully and repeat the above process.

sony_sign_logo.png - Official Sony Xperia Support Staff


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Rookie
Message 3 of 7
2,344 Views
Message 3 of 7

Re: battery problem

I bought this Xperia phone a month ago and I did everything what you mentioned above and it was solved at that time, but now I am experiencing the same problem
Commissioner
Message 4 of 7
2,676 Views
Message 4 of 7

Re: battery problem

If it stops again just turn OFF the mains supply and turn OFF your phone, now wait a few seconds and then turn ON your phone and now charge. I think this should solve your problem. Even i had the same issue this procedure worked for me. Of course it can happen again after many days follow the same procedure.

And incase if you don't have any important calls and messages to attend just turn OFF your phone and charge. This will be even more better.
Rookie
Message 5 of 7
2,335 Views
Message 5 of 7

Re: battery problem

thank you my friend that's what I am currently doing . there is no permanent solution for this problem ah...
Commissioner
Message 6 of 7
2,329 Views
Message 6 of 7

Re: battery problem

I guess it's a very rare problem. Doesn't seem to happen again and again for me. Happened only thrice during 2 months when it was new.
Highlighted
One time poster
Message 7 of 7
386 Views
Message 7 of 7

Re: battery problem

where to get  ek dual D2105 original baterry .