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Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

Xperia E1 Wont turn on

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Inhabitant
Message 1 of 8
1,341 Views
Message 1 of 8

Xperia E1 Wont turn on

When I try to turn this phone on, I can only see Sony logo and later i can see 3 sony logos next to each other and phone shuts down. I can see battery icon when it is charging . I tried to repair my phone using PC Companion and option ,,repait my phone,, But i get report:

Problem : There is no software available for your device

Details: Sony Update Engine does not have software available for your device.

Troubleshooting: Please Try Again Later .

I want new Xperia with illumination bar Slightly smiling Face
7 REPLIES 7
Emperor
Message 2 of 8
1,327 Views
Message 2 of 8

Re: Xperia E1 Wont turn on

@Lorduros

 

What if you try with a different computer? if that doesn't work you will have to contact your Local support

 

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Inhabitant
Message 3 of 8
1,310 Views
Message 3 of 8

Re: Xperia E1 Wont turn on

That did not work

I want new Xperia with illumination bar Slightly smiling Face
Sony Xperia Support
Message 4 of 8
1,292 Views
Message 4 of 8

Re: Xperia E1 Wont turn on

Hi @Lorduros,

Have you modified the phone's software in any way? If so then that would be the reason that PC Companion finds no software for the phone.
If not then I suggest that you contact your Local support for more information on how you can get your phone examined further at an authorised service center.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Inhabitant
Message 5 of 8
1,287 Views
Message 5 of 8

Re: Xperia E1 Wont turn on

No i have not modified software, I do not even know how to do that, so i have not. I installed Lollipop Launcher before phone got this problem.

I want new Xperia with illumination bar Slightly smiling Face
Sony Xperia Support
Message 6 of 8
1,280 Views
Message 6 of 8

Re: Xperia E1 Wont turn on

In that case you should contact your Local support for information on how to proceed further.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Visitor
Message 7 of 8
1,104 Views
Message 7 of 8

Re: Xperia E1 Wont turn on

guys my xperia E1 D2005 switched off it a self and cannot charge or turn on, when put it on charger the light is on and off continuesly, I love this phone help me ASAP. DALLAS
Sony Xperia Support
Message 8 of 8
1,092 Views
Message 8 of 8

Re: Xperia E1 Wont turn on

Hi @dallas2, sorry to hear that. Slightly frowning Face

 

Have you tried performing a software repair using PC Companion? If not then I suggest that you try that and see if it helps.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.