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Xperia E | Phone won't turn on after batery drain

SOLVED
Visitor
Message 1 of 17
5,878 Views
Message 1 of 17

Xperia E | Phone won't turn on after batery drain

I was using Xperia as morning alarm, and yes, it drains my battery. After I shut down alarm in morning and went to school, my phone stayed home, and I didn't charged it, so battery drained to 0% and it turned off. The problem is that I'm using my friends LG charger and it won't charge for 5 hours. Only 3 continious red dots (mark of charged battery) and it wont turn green nor turn on itself

Help please

1 ACCEPTED SOLUTION

Accepted Solutions
Forum Legend
Message 14 of 17
6,567 Views
Message 14 of 17

Re: Xperia E | Phone won't turn on after batery drain

As I've tried to explain if your battery is completely dead then connecting the charger still will not be able to engage the kernel to then direct the power to the battery and as I also said you need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

 

or buy an external battery charger to charge your battery which will then be able to engage the kernel or simply buy a replacement battery

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



16 REPLIES 16
Visitor
Message 2 of 17
5,874 Views
Message 2 of 17

Re: Xperia E | Phone won't turn on after batery drain

Also, yesterday I updated Google Play Services if needed

Phy
Forum Legend
Message 3 of 17
5,867 Views
Message 3 of 17

Re: Xperia E | Phone won't turn on after batery drain

What if you try with a different charger or cable?
Forum Legend
Message 4 of 17
5,865 Views
Message 4 of 17

Re: Xperia E | Phone won't turn on after batery drain

You could try with the charger connected holding volume up and power untill you feel 3 quick vibrations - not one on it's own, 3 will come soon after then release and leave it alone

 

If that fails then you need to either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Forum Legend
Message 5 of 17
5,863 Views
Message 5 of 17

Re: Xperia E | Phone won't turn on after batery drain

The problem the kernel requires some power in order to prepare the phone for charging so it knows what to do - Without power the kernel can't get ready to charge

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Visitor
Message 6 of 17
5,859 Views
Message 6 of 17

Re: Xperia E | Phone won't turn on after batery drain

Thanks, but

Without charging, phone will completely ran out of battery (not even red blinking dots would appear)

Highlighted
Forum Legend
Message 7 of 17
5,856 Views
Message 7 of 17

Re: Xperia E | Phone won't turn on after batery drain

No not at all - The blinking lights lets you know a power source is connected but as the battery is dead then no charge will be directed to it as said above it is the kernel that would dictate this

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Visitor
Message 8 of 17
5,848 Views
Message 8 of 17

Re: Xperia E | Phone won't turn on after batery drain

Can you little more explain the problem, please

Forum Legend
Message 9 of 17
5,841 Views
Message 9 of 17

Re: Xperia E | Phone won't turn on after batery drain

Not sure I can phrase it any other way - Except maybe the kernel is like a switch on a mains socket - The power is there but untill you press the switch (The kernel) then the power won't be directed to the end source (The battery)

For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman



Visitor
Message 10 of 17
5,837 Views
Message 10 of 17

Re: Xperia E | Phone won't turn on after batery drain

And kernel is?