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Error whille updating new firmware 11.3.A.2.23

SOLVED
Apprentice
Message 1 of 12
5,431 Views
Message 1 of 12

Error whille updating new firmware 11.3.A.2.23

i am not able to update my phone using Sonu pc companion or update services,

i trier in 2 different PCs, Please provide me any solution.

 

this is how i tried

i connected my phone and new update is available

after downloading update it prompt me to switch off and wait for 30 sec and hold volume  down key while connecting,

i did that it detected and flash driver is installed next after 5 min itsays try again with full batery charge,

 

tried to off firewall,disable antivirus aut no result found,

 

PLEASE SUGGEST ANY SOLUTION

1 ACCEPTED SOLUTION

Accepted Solutions
Demigod
Message 6 of 12
6,489 Views
Message 6 of 12

Re: Error whille updating new firmware 11.3.A.2.23

Here we can Restart your phone, follow below instruction to do so...

Restart

Restart your phone to turn off all running applications and to remove memory blocks. Remove and reinsert the battery and the SIM card. Then restart your phone.

GIVE A TRY

 

After update with SUS...

11 REPLIES 11
Demigod
Message 2 of 12
5,428 Views
Message 2 of 12

Re: Error whille updating new firmware 11.3.A.2.23

What is your battery % , u need more than 50% battery to perform a update...

Highlighted
Message 3 of 12
5,396 Views
Message 3 of 12

Re: Error whille updating new firmware 11.3.A.2.23

my battery is above 95%..

Enthusiast
Message 4 of 12
5,386 Views
Message 4 of 12

Re: Error whille updating new firmware 11.3.A.2.23

U r from India or others country?
Apprentice
Message 5 of 12
5,349 Views
Message 5 of 12

Re: Error whille updating new firmware 11.3.A.2.23

From india Bro...

i contacted coustmer support also but no use...

Demigod
Message 6 of 12
6,490 Views
Message 6 of 12

Re: Error whille updating new firmware 11.3.A.2.23

Here we can Restart your phone, follow below instruction to do so...

Restart

Restart your phone to turn off all running applications and to remove memory blocks. Remove and reinsert the battery and the SIM card. Then restart your phone.

GIVE A TRY

 

After update with SUS...

Apprentice
Message 7 of 12
5,331 Views
Message 7 of 12

Re: Error whille updating new firmware 11.3.A.2.23

Thanks Bro.. its worked..

even thought i tried previously as you said it wont worked

 

but now i removed sim card and restarted with out inserting sim then i tried then it started updating.

now its successfully updated.

Demigod
Message 8 of 12
5,322 Views
Message 8 of 12

Re: Error whille updating new firmware 11.3.A.2.23

Happy to hear that Grinning Face

Apprentice
Message 9 of 12
5,278 Views
Message 9 of 12

Re: Error whille updating new firmware 11.3.A.2.23

Crying Face

 

 

i updated my xperia E with latest firm ware and i noticed that they have removed

sorround sound settings option in sound enhancments in WALKMAN.

 

xperia support telling that with new update this surround sound option is removed.

Demigod
Message 10 of 12
5,261 Views
Message 10 of 12

Re: Error while updating new firmware 11.3.A.2.23

Please make a new thread ...

It will help you better...

Thanks