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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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E5633 ringtone not saved

Learner
Message 1 of 5
1,977 Views
Message 1 of 5

E5633 ringtone not saved

I usually switch my phone off at night and recently find the ringtone defaults back to none, requiring me to set it again each time I switch it back on again.

4 REPLIES 4
Emperor
Message 2 of 5
1,974 Views
Message 2 of 5

Re: E5633 ringtone not saved

@Mfleet

 

I'm sorry to hear about the issue, are you using an MP3 as the ringtone? if you are, where is it stored (SD card or internal storage)? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Learner
Message 3 of 5
1,970 Views
Message 3 of 5

Re: E5633 ringtone not saved

No, I am using Classic phone from the list, I have tried others but still the same problem

Emperor
Message 4 of 5
1,968 Views
Message 4 of 5

Re: E5633 ringtone not saved

@Mfleet

 

Does this only happen when you restart the phone?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Learner
Message 5 of 5
1,965 Views
Message 5 of 5

Re: E5633 ringtone not saved

Correct