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Tips & Tricks

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sony xperia c5 ultra camera button not working

Learner
Message 1 of 13
5,419 Views
Message 1 of 13

sony xperia c5 ultra camera button not working

I bougth a new sony xperia c5 ultra dual. The camera button just below thevolume button on the left is not working. In is neither launchhing the camera app directly, NOR IS IT CLICKING PICTURES WHEN PRESSED. i presse it soft, i pressed it hard, but to no avail. the camera flash can also be seen, but the potograph is not clicked no matter ow long I keep pressing it. Please help

12 REPLIES 12
Learner
Message 2 of 13
5,412 Views
Message 2 of 13

Re: sony xperia c5 ultra camera button not working

even tried "settings-apps-all-camera,force stop and clear data. Restart and check"...to no avail

Moderator
Message 3 of 13
5,403 Views
Message 3 of 13

Re: sony xperia c5 ultra camera button not working

So it works when you half press? Does it focus?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Learner
Message 4 of 13
5,380 Views
Message 4 of 13

Re: sony xperia c5 ultra camera button not working

it does focusdoes everything except clicking the photographhh...everything seems fine wen I capture by toucing the screen...but its not capturing when i press the button...even half press is not working.

Moderator
Message 5 of 13
5,378 Views
Message 5 of 13

Re: sony xperia c5 ultra camera button not working

In this case,you shoould contact your Local support and have it checked.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Visitor
Message 6 of 13
5,324 Views
Message 6 of 13

Re: sony xperia c5 ultra camera button not working

in standby mode or on homescreen, pressing the button without releasing it will open up the camera mode. 

 

In camera mode, pressing the button without releasing, it will focus and pressing it harder until the clicking sound it will capture.

 

If it doesn't work, take it back to Sony..

One time poster
Message 7 of 13
4,919 Views
Message 7 of 13

Re: sony xperia c5 ultra camera button not working

i have aslo same problem .The camera button  is not working. In is neither launchhing the camera app directly, NOR IS IT CLICKING PICTURES WHEN PRESSED. i presse it soft, i pressed it hard, but to no avail. the camera flash can also be seen, but the potograph is not clicked no matter ow long I keep pressing it.

 

when i press hard then the button is work, athorviz its not working...

i also restart the mobile..

please help

 

Adviser
Message 8 of 13
4,803 Views
Message 8 of 13

Re: sony xperia c5 ultra camera button not working

Actually it will work, but camery key given in C5 is not so sensitive. For taking photo, we should first press camery key(then it focus) and then leave fraction of second and press once again, then it will capture. We can also do this in camera icon that comes when we open the camera, even there we can focus for long press and leave a fractionth second and then press again for photo capture.

One time poster
Message 9 of 13
4,650 Views
Message 9 of 13

Re: sony xperia c5 ultra camera button not working

I faced the same problem but your post help me thanks
And instead of pressing to focus choose M mode for manual focus and it will work from the first long
Press
Highlighted
Apprentice
Message 10 of 13
2,069 Views
Message 10 of 13

Re: sony xperia c5 ultra camera button not working

Hello. I'm a c5 user for about a week now. I haven't updated my phone yet. Well after reading the reviews here I need to know if the latest software updates have any bugs and if it's advisable to update my phone