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my xPeria C5 Ultra automatically turned off always and hard to turn it back on.

Visitor
Message 1 of 4
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Message 1 of 4

my xPeria C5 Ultra automatically turned off always and hard to turn it back on.

My phone suddenly turns off always even though it is just on the table or something that I have not using it. When I connected to charger it doesn't show the charging icon however the red indicator lights on. During the first 3 times that it automatically turned off, I can still turned it on. However lately, it is really hard to turn on like you will think that maybe your phone will no longer work. It is just started to happen since July 10 2018 at 10pm.

3 REPLIES 3
Visitor
Message 2 of 4
1,654 Views
Message 2 of 4

Re: my xPeria C5 Ultra automatically turned off always and hard to turn it back on.

We have same problem dude, at first it's easy to open but now it takes more try and minutes to operate again my phone. (C5 ultra also) what solution did you do dude? Can you share it? Thanks in advance. 

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Learner
Message 3 of 4
1,593 Views
Message 3 of 4

Re: my xPeria C5 Ultra automatically turned off always and hard to turn it back on.

Also happen to me too. Last time about a month ago. Just try to turned your Xperia on using Safe Mode every time if the device automatically turned off with no reason. I usually tried to turned on Safe Mode for all night and tomorrow morning just rebooted my Xperia C5 to normal again until now. No service center needed. I hope this will works for all you guys.

Emperor
Message 4 of 4
1,588 Views
Message 4 of 4

Re: my xPeria C5 Ultra automatically turned off always and hard to turn it back on.

@MMXZon22 @JRR28 @Samvenus

 

If you don't experience the same issue while in >>> safe mode then it is a third party app acting up




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