account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Xperia c5 ultra does not "start"

One time poster
Message 1 of 1
560 Views
Message 1 of 1

Xperia c5 ultra does not "start"

I have a Xperia c5 ultra (That phone is not mine) i have a serious problem...

 

When i try to turn on the phone, this phone gets frozen en the Sony Xperia logo, not able to start...