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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Xperia C5 ultra video recording problem

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Rookie
Message 1 of 23
7,788 Views
Message 1 of 23

Xperia C5 ultra video recording problem

Hi guys
I really like my new C5 ultra phone but I have problem with recording video.Video recording was working correct but now when I turn on camera at my display appear notification "Error
Recording in the progress in another app.
Cannot record"
I do not have an idea what to do with this problem

1 ACCEPTED SOLUTION

Accepted Solutions
Emperor
Message 6 of 23
10,434 Views
Message 6 of 23

Re: Xperia C5 ultra video recording problem

@rada_ndlj

 

Do you have Ok Google enabled? any voice recording app? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

22 REPLIES 22
Emperor
Message 2 of 23
7,784 Views
Message 2 of 23

Re: Xperia C5 ultra video recording problem

@rada_ndlj

 

probably you were using another app that use the camera, like instagram, skype, etc. just close all the apps and check again or restart the phone.

 

If that doesn't work then

 

settings > apps > all > camera > clear data > restart the phone .




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 3 of 23
7,776 Views
Message 3 of 23

Re: Xperia C5 ultra video recording problem

Uliwooly thanks for advice but seems camera still have same problem :-(
Emperor
Message 4 of 23
7,769 Views
Message 4 of 23

Re: Xperia C5 ultra video recording problem

@rada_ndlj'

 

Do you experience the same on safe mode ?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 5 of 23
7,767 Views
Message 5 of 23

Re: Xperia C5 ultra video recording problem

Unfortunately yes,I already check in safe mode but same notification appear
Emperor
Message 6 of 23
10,435 Views
Message 6 of 23

Re: Xperia C5 ultra video recording problem

@rada_ndlj

 

Do you have Ok Google enabled? any voice recording app? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Rookie
Message 7 of 23
7,757 Views
Message 7 of 23

Re: Xperia C5 ultra video recording problem

Thanks Uliwooly after disabled Google Ok and restart off phone video again can be recorded!
Emperor
Message 8 of 23
7,754 Views
Message 8 of 23

Re: Xperia C5 ultra video recording problem

@rada_ndlj

 

Great to hear that




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Za2
Visitor
Message 9 of 23
7,629 Views
Message 9 of 23

Re: Xperia C5 ultra video recording problem

I have the same problem I ll try
Za2
Visitor
Message 10 of 23
7,627 Views
Message 10 of 23

Re: Xperia C5 ultra video recording problem

It fixed when I shut down OK Google when charging