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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Touch screen problem

One time poster
Message 1 of 4
1,156 Views
Message 1 of 4

Touch screen problem

I bought it last May 2016. At first it was awesome in its lollipop version. But when Its automatically updated to marshmallow(original is lollipop)it turn up To be touch screen fails. There are times..  When I touch an apps or icons it doesn't work.  you need to top it 3x before it opens . Hope Sony will help me regards this problem...  I really love Sony brands 

3 REPLIES 3
Commissioner
Message 2 of 4
1,147 Views
Message 2 of 4

Re: Touch screen problem


@sonyfanaticBOBwrote:

I bought it last May 2016. At first it was awesome in its lollipop version. But when Its automatically updated to marshmallow(original is lollipop)it turn up To be touch screen fails. There are times..  When I touch an apps or icons it doesn't work.  you need to top it 3x before it opens . Hope Sony will help me regards this problem...  I really love Sony brands 


Repair with Xperia Companion Slightly smiling Face

 


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One time poster
Message 3 of 4
1,053 Views
Message 3 of 4

Re: Touch screen problem

Al oprimir alguna tecla a veces se Salta a otra cosa,o estoy en YouTube y se adelanta solo..o si escribiendo algo se dificulta y se mueve a otra cosa

Pressing a key sometimes jumps to something else, or I'm on YouTube and go ahead alone ... or if writing something is difficult and moves to something else

GT

 

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One time poster
Message 4 of 4
735 Views
Message 4 of 4

Re: Touch screen problem

I cant swipe the screen,