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Software updated failed

One time poster
Message 1 of 4
1,549 Views
Message 1 of 4

Software updated failed

I have given.my phone to the authilorised service centre in Bangalore for updating software. 

It was okay for a week but now I am not able to access my contacts.it says ' sorry, contacts not working'

 

 

3 REPLIES 3
Emperor
Message 2 of 4
1,525 Views
Message 2 of 4

Re: Software updated failed

@Gentlegiant

 

Try again in >>> safe mode and report back. 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Commissioner
Message 3 of 4
1,517 Views
Message 3 of 4

Re: Software updated failed


@Gentlegiant wrote:

I have given.my phone to the authilorised service centre in Bangalore for updating software. 

It was okay for a week but now I am not able to access my contacts.it says ' sorry, contacts not working'

 

 



@Gentlegiant wrote:

I have given.my phone to the authilorised service centre in Bangalore for updating software. 

It was okay for a week but now I am not able to access my contacts.it says ' sorry, contacts not working'

 

 


Try to clear caches of Contacts app. The same was with messaging app for me after i updated to Marshmallow, clearing helped to me Slightly smiling Face


Important: Don't forget to say THANK YOU and GIVE KUDOS for users which answered & helped you Remote

Highlighted
Learner
Message 4 of 4
1,512 Views
Message 4 of 4

Re: Software updated failed

The previous updated when "messaging app error" didn't work when I clear cached. Just keep showing error. I just tried to repair with Xperia Companion (don't forget to back up your data) and just worked fine.

 

I guess every time Xperia Software get update still have a bugs. Last time got error on messaging app, now on contact!! I haven't update the new one, I just stick to software version 29.2.B.0.166