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If you can't find the answer to your question there please post it here and let the community help you.

Screen Horizontal lines

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One time poster
Message 1 of 12
7,836 Views
Message 1 of 12

Screen Horizontal lines

My phone is 3 months old. And it got horizontal lines on my screen. It does not fall or anything. It suddenly appears when i used it last month until now. It bothers me because the lines are continuously appearing and it becomes worst when i turn on my phone. Please help if you know what to do. Appreciate your immediate help on this.
11 REPLIES 11
Message 2 of 12
7,831 Views
Message 2 of 12

Re: Screen Horizontal lines

Screenshot please? Otherwise we won't know if it is LCD or backlight or software issue.
Moderator
Message 3 of 12
7,819 Views
Message 3 of 12

Re: Screen Horizontal lines

@Magie

Try restarting your phone in safe mode and see if it persists.

You can also capture a screen shot by holding power button and choosing "Take screenshot" and post it here.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Emperor
Message 4 of 12
7,803 Views
Message 4 of 12

Re: Screen Horizontal lines

@Magie

 

That seems like a hardware issue, you could repair the phone with PCC but you might have to contact your Local support

 

software repair

 

 

PC Companion (PCC)

 

 

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

One time poster
Message 5 of 12
7,745 Views
Message 5 of 12

Re: Screen Horizontal lines

https://youtu.be/DKbAPhlnyoE I have the same problem as in the video and gave repair software and still has the same problem. help me!!!
Regular
Message 6 of 12
7,720 Views
Message 6 of 12

Re: Screen Horizontal lines

Same Problem here, I think it was there from the beginning. Visible at the lower end of the screen, A little bit further down than the navigation bar. Exactly as in the YouTube Video posted above. It is not visible on Screenshots.

Is this a Software Problem?
Regular
Message 7 of 12
7,701 Views
Message 7 of 12

Re: Screen Horizontal lines

Support Askese me to Do a Software Reparieren of my phone, will See in it works
Regular
Message 8 of 12
7,698 Views
Message 8 of 12

Re: Screen Horizontal lines

Sorry auto correct...Will try a software repair as suggested by the Support
Regular
Message 9 of 12
7,677 Views
Message 9 of 12

Re: Screen Horizontal lines

Update: did not help...think I have to send it in for repair
Wa5
Visitor
Message 10 of 12
5,984 Views
Message 10 of 12

Re: Screen Horizontal lines .central part of the screen is flickring

My xperia xA1 dropped and it got a black spot on the side of its screen and horizontal black lines.after some time the central part of the screen started continues flickring.All functions including touch is fine.no visible damage on the screen.pl help me.how can i solve this issue.