account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Marshmallow issues

SOLVED
Apprentice
Message 11 of 34
1,631 Views
Message 11 of 34

Re: Marshmallow issues

Also noticed that leaving the phone in charge all night long it stops at 88%...Things begin to be many!

One time poster
Message 12 of 34
1,620 Views
Message 12 of 34

Re: Marshmallow issues

Hello, I'm going to add some C5 E5563 L issues on this list that happen to mine after the update

 

- Memory leak will happen after sometime, i dont know what actually triggered it, but if u open lots of app, things will be lagging a lot, keyboard respond very slow. Restarting the device will fix the problem, never had this happened in old L

- Bluetooth (BT) device is often not auto-connecting. when i leave the BT range with my earset (plantr***cs) then i came back, it doesnt autoconnect to C5. And also when i dont use the earset or any BT device, C5 "throwing" icon will appear randomly. never had this happened in old L

- Now I can not find where to change different call ringtone for each sim. Since i use the dual sim version, i want different ringtone for each sim calls. L have this feature, i can not find this feature on M.

- When you connect device to PC as MTP mode, and trying to backup copy from memory card to PC sometimes it will disconnect. never had this happened in L

 

i really hope they will fix those problems in next update. thanks

Genius
Message 13 of 34
1,614 Views
Message 13 of 34

Re: Marshmallow issues

That of Throw happens also to me and there is no way to get rid of it until you force stop it or reboot the device. That's why I think it's software and not hardware related. It still seems to be a buffer overflow to me.

Meanwhile both Sony MX and Sony US are not answering my emails so I don't know what to 🤔 think...

Oh @CameronT (and I still can't mention people here)... Is someone collecting this list of feedbacks?

  » If you find that an answer helped, say thanks and give kudos Slightly smiling Face

Wizardry is the key!
Adviser
Message 14 of 34
1,582 Views
Message 14 of 34

Re: Marshmallow issues

I was wondering why the update to Marshmallow is not available on my C5 till date. I checked in About Phone > Software Update and also in Xperia Companion, but they all say "your device is up to date", whereas the Sony website officially says that Marshmallow has been released for the C5.
Sony took a long time to release MM for this device, and yet users are having issues?

- If the update ever happen to be available, do you recommend me updating to MM OR stay with L 5.1 ??

I was excited for the MM update since some users said that it is so much better than before.
Genius
Message 15 of 34
1,568 Views
Message 15 of 34

Re: Marshmallow issues

If you use lot of Bluetooth like I do (two smart devices, streaming on a Bluetooth car stereo and office hifi) I may advise you not to, because apparently the issue exists and it's highly frustrating.

I am trying capture logs to send them as a feedback, hopefully Sony will acknowledge the issue and provide a bug fix.

  » If you find that an answer helped, say thanks and give kudos Slightly smiling Face

Wizardry is the key!
Adept
Message 16 of 34
1,559 Views
Message 16 of 34

Re: Marshmallow issues

I think marshmallow camera is not as good as in Lollipop. The images are not as sharp as it was before. While using autoflash it doesn't focus at all. Lots of details are lost in the image. Has anyone had the same feeling about the camera or my phone need a software repair?
Apprentice
Message 17 of 34
1,545 Views
Message 17 of 34

Where is the support staff????

Hello,

 

every C5 user is facing different problems with new MM update, but nobody from the Staff has written a single word about a future update that can solve the long list of issues.

We are the ones that struggle all day long with this phone, no BT, no WiFi, no charging, draining battery, etc...

This was a phone, now is a piece of nothing.

 

Please support this post hoping to get answers from Sony.

Adviser
Message 18 of 34
1,513 Views
Message 18 of 34

Re: Marshmallow issues

The weird thing is that I am STILL WAITING for the MM update !!!! :@
Genius
Message 19 of 34
5,185 Views
Message 19 of 34

Re: Marshmallow issues

Latest software update and maintenance update fixed the issue for me.

I need to say thank you to CameronT and Rickard as well to the Xperia Support team in Mexico as they leaded me to find the right solution.

The solution was quite simple. If you received Marshmallow via XC and a software repair doesn't fix several issues, remove the sim card and the SD. Reboot the phone and perform a software reset.

After the software reset proceed with the setup of the device, connect to WiFi and allow it download and install software updates from What's New. One of them will be a maintenance update with no information whatsoever.

Turn off the phone, put back the sim and the SD card. Turn on the phone. Enjoy your C5 fully functional and issues free.


  » If you find that an answer helped, say thanks and give kudos Slightly smiling Face

Wizardry is the key!

View solution in original post

Learner
Message 20 of 34
1,409 Views
Message 20 of 34

Re: Marshmallow issues

I have a Sony Xperia C5 Ultra Dual firmware 29.2.B.0.129 and also have problems with BlueTooth and Wi-Fi. They can not work together, BT and W-Fi turned off all the time. Sony SmartWatch 3 My watch now lie on the shelf, I can not use them, because Bluetooth is turned off all the time. Sony Support could not help me. Friends same telephone firmware and also have a problem in BT
How to solve this problem?