Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2017-10-27 05:44 AM
Welcome to the community!
Sorry to hear about this, have you lost all signal so you're unable to send or receive SMS messages, make or receive phone calls etc?
Let me know
2017-10-28 05:37 AM - edited 2017-10-28 06:12 AM
Did you flashed the phone or did you used XC?
In other words @Hassan2017, did you download your new firmware (software) "over-the-air" (OTA - directly onto your smartphone), did you use Xperia Companion to perform the upgrade or was this a custom ROM that you installed?
Also, do you have another mobile device you can test your SIM in? If you're getting coverage with another device, it's probably your smartphone at fault; if you are not getting coverage with another device, you SIM is at fault.
If you could answer these questions, we can continue to help you.
2018-11-26 10:24 AM
Same problem here i lose signal after flashing marshmallow rom from SAMSONY.NET please help if there any way to fix this problem.
I want ask if i repaire my c4 E5333 using Xperia companion can fix it?
Sorry for my bad english