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Tips & Tricks

Want to know more about Xperia 5? To read more about it go here.
If you can't find the answer to your question there please post it here and let the community help you.

need help!! stuck at sony logo

Learner
Message 11 of 32
6,718 Views
Message 11 of 32

Re: need help!! stuck at sony logo

press the volume down and power at the same time, then try and try until it goes off,

 

took me several tries before i was able to turned it off...

Moderator
Message 12 of 32
6,707 Views
Message 12 of 32

Re: need help!! stuck at sony logo

http://userguide.sonymobile.com/referrer.php?region=gb&product=xperia-c#!Turning-on-or-off-the-devic...

 

Xperia C is turned off by a little button at the back side,not with power button+vol up.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Visitor
Message 13 of 32
6,676 Views
Message 13 of 32

Re: need help!! stuck at sony logo

Hi guys try this incase you are still stuck.

 

1. make sure your update software is runninng on your pc

2. connect the device to the pc (with the sony logo showing)

3. Press Vol UP and Power Power together until the device turns off (it should in about 5-10 sec)

4. Immediately press vol down button since phone is going to automatically attempt boot.

5. There should be a green light now on the LED indiactor

what should happen next is that your PC will detect the phone in software update mode and start the update process. Be patient.

 

Hope it works.

Visitor
Message 14 of 32
6,655 Views
Message 14 of 32

Re: need help!! stuck at sony logo

Worked like a charm!! the phone is up and running. Thanks a lot mate!Trophy

 

Visitor
Message 15 of 32
6,543 Views
Message 15 of 32

Re: need help!! stuck at sony logo

even am facing the same issue with the latest update, let me try the guidence. dont know why my beauty behaving like this.

Visitor
Message 16 of 32
6,541 Views
Message 16 of 32

Re: need help!! stuck at sony logo

worked with the above steps but lost all apps

Moderator
Message 17 of 32
6,541 Views
Message 17 of 32

Re: need help!! stuck at sony logo

You should have read or asked us.It will erase all your apps but you can easily redownload them from google play with your gmail account.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

One time poster
Message 18 of 32
6,471 Views
Message 18 of 32

Re: need help!! stuck at sony logo

I was stuck at the same issue and it worked like a charm

 

Thanks a lot you saved my Sunday Smiling Face with open mouth & closed Eyes

One time poster
Message 19 of 32
6,436 Views
Message 19 of 32

Re: need help!! stuck at sony logo

Hai

 

    After Googling of more than 12 hours i got ur post and it works great and thanks from my heart .

One time poster
Message 20 of 32
6,381 Views
Message 20 of 32

Re: need help!! stuck at sony logo

hang on the sony logo want help what to do