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model not supported

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Learner
Message 1 of 5
3,335 Views
Message 1 of 5

model not supported

hi guys i tried to repair the software of my xperia c2305 using companion but an error pop out "model not supported this device is no longer supported by software repair", but before it was stuck in sony logo and the error is software repair error. can you please help me 

thank you!

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Accepted Solutions
One time poster
Message 2 of 5
3,321 Views
Message 2 of 5

Re: model not supported

Hey , got the same problem here. I`ve read many articles on forums and looks like you can try reinstalling the firmware using flashtool. But I still haven`t tried it yet.. Hope there is another solution to the problem.

4 REPLIES 4
One time poster
Message 2 of 5
3,322 Views
Message 2 of 5

Re: model not supported

Hey , got the same problem here. I`ve read many articles on forums and looks like you can try reinstalling the firmware using flashtool. But I still haven`t tried it yet.. Hope there is another solution to the problem.

Learner
Message 3 of 5
3,312 Views
Message 3 of 5

Re: model not supported

but i still hope that sony still provide support for the older models

Sony Xperia Support
Message 4 of 5
3,255 Views
Message 4 of 5

Re: model not supported

Hello everyone!

@boytusok, welcome to our forum!

The Xperia C has reached end of support and that means that you are no longer able to update it or repair it using Xperia Companion as we no longer provide software for this model, that is why you see the "Model not supported" message.

@maxsimbiot, I'm afraid that I don't have any information if the software is still there and that you can do that, but you can read more about the process on the link below.

https://developer.sony.com/develop/open-devices/get-started/flash-tool/

I will not be able to provide support for it though, but you can make a post on the Developer world part of the forum.

I hope that answers why both you get this error message in Xperia Companion.


Official Sony Xperia Support Staff


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Learner
Message 5 of 5
3,180 Views
Message 5 of 5

Re: model not supported

Sony.jpgPlease Help, SONY cannot leave us high and dry...

 

Please give us support to resolve the issue