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Xperia C Hang Problem

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Learner
Message 1 of 16
9,155 Views
Message 1 of 16

Xperia C Hang Problem

My new Xperia C shuts down upon receiving call. I can hear one ring and the phone goes off. I have to restart it manually. It doesn't happen with every call but once or twice a day. I really hope Sony offers some solution.

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator
Message 6 of 16
10,634 Views
Message 6 of 16

Re: Xperia C Hang Problem

That could also work.Keep us updated.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

15 REPLIES 15
Moderator
Message 2 of 16
9,127 Views
Message 2 of 16

Re: Xperia C Hang Problem

Do you have some task killers,antivirus?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Learner
Message 3 of 16
9,064 Views
Message 3 of 16

Re: Xperia C Hang Problem

Yes.. it has an antivirus installed. Is that a problem? Should I remove it?

Moderator
Message 4 of 16
9,053 Views
Message 4 of 16

Re: Xperia C Hang Problem

I suggest you remove any kind of apps like:antivirus,battery savers,task killers.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Learner
Message 5 of 16
9,036 Views
Message 5 of 16

Re: Xperia C Hang Problem

Thanks. Will try. Local service centre has also suggested a software upgrade. Will get it done over weekend.

Moderator
Message 6 of 16
10,635 Views
Message 6 of 16

Re: Xperia C Hang Problem

That could also work.Keep us updated.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

Learner
Message 7 of 16
8,945 Views
Message 7 of 16

Re: Xperia C Hang Problem

Gave it to local service centre. At first they took it for just software update. Then they found certain parts also needed to be changed. So it was done and phone delivered after four days. I noticed they got rid of antivirus too but did not tell me anything about not installing it again. So I don't know whether I should or not. Anyway, it has been four days and the phone is working fine.

Moderator
Message 8 of 16
8,943 Views
Message 8 of 16

Re: Xperia C Hang Problem

Well,at least now it is fine.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

One time poster
Message 9 of 16
8,111 Views
Message 9 of 16

Re: Xperia C Hang Problem

while i putting two sims and switching on my mobile not getting signal
Moderator
Message 10 of 16
8,108 Views
Message 10 of 16

Re: Xperia C Hang Problem

Set the first SIM on WCDMA and the second on GSM only.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.