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Inconsistent performance

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Message 1 of 1

Inconsistent performance

Hi all,

 

During the last 2 weeks I'm having some issues regarding the preformance of my xperia 5 (android 10).

Randomly, When trying to engage the whatsapp from my lockscreen, after inserting the pin code/fingerprint,  the device is freezing for about 5 - 10 seconds before the whatsapp is loaded.

This is also happens when I'm transfering picture/video from the photos app of Google to a whatsapp message.

I reinstalled the operating system (via the computre and by restarting the device) and the whatsapp, but it didn't help.

How can I fix this issue? and again this issue happens randomly.  

 

Thank you all in advance, stay healthy and safe.