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Troubleshoot, find support articles, run tests directly on your phone with the support application.
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Xperia10

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Xperia10

When I introduce my sim card in the first support it does not recognize it and displays "sim card locked-enter the code of the sim card". I can do several tests and it does not work. Moreover it does not ask puk code or other.

We have moved the sim card to the second support, the one planned for sim 2 and sd. My mobile phone works.

An idea ? I would like to replace my sim in the first support.

Online assistance?

Thank you

 

 

Lorsque j introduis ma carte sim dans le premier support il ne la reconnait pas et affiche "carte sim verouillee-saisissez le code de la carte sim". Je peux faire plusieurs essais et ca ne fonctionne pas. De plus il ne demande pas code puk ou autre.

Ns avons dc place la carte sim ds le deuxieme support, celui prevu pr sim 2 et sd. La mon gsm fonctionne.

Une idee ? J aimerai replacer ma sim ds le premier support.

Assistance en ligne ?

Merci