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Xperia 10 SD card unsupported

Rookie
Message 1 of 8
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Message 1 of 8

Xperia 10 SD card unsupported

Just put sd card into phone, settings had me format the sd card and then it shoes its unsupported. It works on other devices.

7 REPLIES 7
Pioneer
Message 2 of 8
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Message 2 of 8

Re: Xperia 10 SD card unsupported

Could you explain a bit more?

 

Did you try to format it using the official SD card formatter app on Windows too?


who knows knows
who doesn't doesn't
Rookie
Message 3 of 8
1,365 Views
Message 3 of 8

Re: Xperia 10 SD card unsupported

I tried reformatting through the phone and my laptop. 

Sony Xperia Support
Message 4 of 8
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Message 4 of 8

Re: Xperia 10 SD card unsupported

Hi @Clockworks, sorry to hear about this and I apologize for the late reply.

Is this a brand new SD card, or one that you have previously used in a different device? Just to make sure that there is not something strange going on with the device, do you have any other SD card to mount in your device? It doesn't really matter how big / small it is, it's just to try and see if the device can read any SD cards at all.

Thank you!


Official Sony Xperia Support Staff


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To get in touch with your local support team, please visit our contact page.

Rookie
Message 5 of 8
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Message 5 of 8

Re: Xperia 10 SD card unsupported

It is a previously used sd card, but I also learned it's just too old and the phone is too new

Sony Xperia Support
Message 6 of 8
1,283 Views
Message 6 of 8

Re: Xperia 10 SD card unsupported

Hi again @Clockworks and thank you for this information!

Does that mean that you have tried with a different SD card and that works fine in your Xperia 10? I just want to make sure that you aren't experiencing any strange behaviour. Slightly smiling Face

Thank you.


Official Sony Xperia Support Staff


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To get in touch with your local support team, please visit our contact page.

Rookie
Message 7 of 8
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Message 7 of 8

Re: Xperia 10 SD card unsupported

I haven't tried another one yet but I'll let you know if I find one that works and what the difference is

Sony Xperia Support
Message 8 of 8
1,236 Views
Message 8 of 8

Re: Xperia 10 SD card unsupported

Hi again @Clockworks and that would be great!

Below are the specifications for the SD cards that is supported in the Xperia 10.

  • Expansion slot : microSD™ card, microSDHC, microSDXC
  • Max capacity of external slot: Up to 512 GB

Feel free to keep me posted if you get a hold of a different SD card! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.