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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Touchscreen issues

Apprentice
Message 11 of 40
1,519 Views
Message 11 of 40

Re: Touchscreen issues

HELLO SONY!!!!! 

THIS IS A BRAND NEW PHONE, WHERE IS THE SUPPORT???? 

Apprentice
Message 12 of 40
1,518 Views
Message 12 of 40

Re: Touchscreen issues

Sort this out now

 

One time poster
Message 13 of 40
1,471 Views
Message 13 of 40

Re: Touchscreen issues

I am having the same issue with my Sony Xperia 10" I feel like throwing it against a wall, it is frustrating. 

Message 14 of 40
1,442 Views
Message 14 of 40

Re: Touchscreen issues

I got the same problem. Couldn't find a way to make my phone work flawlessly again. I always need to hit the power on/off button and most of the time it works, but sometimes I need to restart the phone.

 

Is there any official statement on this problem?

Pioneer
Message 15 of 40
1,434 Views
Message 15 of 40

Re: Touchscreen issues

Hey,

This stall, is it after picking up the phone?

I mean, a startup problem?

Or does it happen in full duty.

 

 


who knows knows
who doesn't doesn't
Pioneer
Message 16 of 40
1,432 Views
Message 16 of 40

Re: Touchscreen issues

@pattiandy 

Reading your post I guess the best option is to perform a software repair with Xperia Companion.

Doing so the drivers will be loaded by the program (I suppose)

Goto main menu of this forum, choose information, choose FAQ to find software repair.

Other way of approaching is the Support app, tap user guide, tap support overview and you'll find it there.


who knows knows
who doesn't doesn't
Message 17 of 40
1,429 Views
Message 17 of 40

Re: Touchscreen issues

It's not a startup problem. One is using the phone absolutely normal and all of its sudden the touchscreen won't work anymore until it's turned off and on again manually by pressing the on/off button.

Learner
Message 18 of 40
1,421 Views
Message 18 of 40

Unresponsive touch screen

So I got the Sony Xperia 10 plus about 2 months ago and for the past couple of weeks I've been having an issue where the touch screen stops responding but if I lock and unlock the phone it starts working agian. I took the phone to best buy where I got it from and they asked me to contact Sony. Not sure what is causing this I tend to not drop my phone often,i wasn't exposed to water just a little bit of splash. 

Learner
Message 19 of 40
1,396 Views
Message 19 of 40

Re: Touchscreen issues

Except for unlocked bootloader

 

Rookie
Message 20 of 40
1,377 Views
Message 20 of 40

Re: Touchscreen issues

My phone has been doing the same thing for the past few weeks, but its getting worse each day. Might be an issue with the screen and not software. I'm able to rotate the phone and the screen changes accordingly, but the touchscreen still remains unresponsive. I really hope sony provides a fix soon.