account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Sms messages disappear

One time poster
Message 1 of 1
Message 1 of 1

Sms messages disappear


I've recently bought the Xperia 10 and have noticed when I write a message and save it as a draft it often is gone next time I open the sms app. It has happened many times now, I've checked archive and they aren't in there, they just vanish. Also when I go to make a call the screen goes blank, so I can't press speakerphone, see if the recipient has answered etc. Could someone please help? A new phone shouldn't have messages disappearing. Many thanks