Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2019-03-17 09:06 PM
I just received my Xperia 10 and after having fun with it, I wanted to listen music from the phone to my HiFi amplifier Yamaha.
Easy to connect, but ... every 30 sec, I have micro cuts like a bluetooth reconnect action. It's nothing like unusable!
Please, juste explain me for a solution ... a patch, or a action to do ... I bought this phone for listening music ..
2019-03-17 10:31 PM
I'm sorry to hear that, just wondering if you could test your phone with a different bluetooth devise, maybe headphones or speaker, just to narrow down the problem; it'll be wise to test it in >>> safe mode
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)
2019-03-17 10:52 PM
Thanks! I'll test it tomorrow.
If I can give you logs or trace with the safe mode, it's not a problem.
2019-03-18 01:45 PM
I just tested with a plantronics bluetooth headphones and it's ok.
This evening, I'll test the safe mode with my Yamahah amplifier (RXV481). The user manual mention the A2DP bluetooth compatibility.
I used to listen music using bluetooth with this amp and a iPhone 6S without problems.
I hope you can fix this bug ...
Hi, I just test in safe mode. The sound continu to cut every 20 sec.
My amp works very well with all phones previous tested.
Please help ..
I also am having bluetooth connection issues. When the phone is synced to my Ford, which is the only thing I use bluetooth for, it reconnects every 20 minutes or so. In a 45 minute drive to work this morning it disconnected and reconnected twice. This is something only isolated to the new Sony Xperia 10 as my Samsung J7 never had this issue.
a month ago
I also have thuis problem with my 3 week old Sony xperia 10. Never had problem before with other phones, even very old ones. My xperia 10 disconnects and stutters with Bluetooth, even with different speakers/cars... I hope they fix thuis soon