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Xperia 1 additional one year warranty register not working !!!

Visitor
Message 1 of 5
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Message 1 of 5

Xperia 1 additional one year warranty register not working !!!

I bought Xperia 1 and try to register the one year additional waranty with the QR code given me on your package and scaned it to online tried many times is totally NOT working wasting time .

When did dumb head Sony learned how to supply something online that are working ? Had tons of experience with Sony online stuff that are totally NOT working !!! Really not a surprise with this time !!!

4 REPLIES 4
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Commissioner
Message 2 of 5
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Message 2 of 5

Re: Xperia 1 additional one year warranty register not working !!!

Please note this is an intenational user based forum. Not all services are provided nor needed in the different regions.

 

To improve you chance to get help via this forum, please provide more info on how and where you are trying to register.

Sony Xperia Support
Message 3 of 5
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Message 3 of 5

Re: Xperia 1 additional one year warranty register not working !!!

Hi @KenLuke, I am sorry to hear about this.

 

As @RuneJ briefly mentioned, this is an International support forum and since warranty and consumer laws may vary depending on market, I would like to know which country you are based in.

 

Please return with this information and I will do my best to assist you! Slightly smiling Face


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.

Visitor
Message 4 of 5
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Message 4 of 5

Re: Xperia 1 additional one year warranty register not working !!!

Xeperia 1 was bought in Hong Kong saying to register online with the QR code supplied for one more year additional waranty service . However as usual Sony IT stuff was never made to work.  Unable to register with the QR code suppplied . Tried many many times and dates wasting my time really upset !!!

Sony Xperia Support
Message 5 of 5
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Message 5 of 5

Re: Xperia 1 additional one year warranty register not working !!!

Thank you @KenLuke for your quick reply!

 

Have you tried contacting our Support team in Hong Kong? They should be very well informed about this extended warranty and know if there has been any unexpected behaviours when scanning the QR code and will hopefully be able to help you further.

 

Let me know if you have further questions! 


Official Sony Xperia Support Staff


If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.