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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Xperia 1 NFC-Sim issue (Hong Kong Octopus SIM)

Visitor
Message 1 of 9
576 Views
Message 1 of 9

Xperia 1 NFC-Sim issue (Hong Kong Octopus SIM)

I bought my Xperia 1 this Jun and started to use it.

I have an NFC-sim card (Hong Kong Octopus Card) for transports and electronic payments, which have been well functioned for a few years in my Xperia X Performance and Xperia XZ Premium. 

I also worked from Jun to late Jul. And it didn't work then.

I tried to ask my network provider to change a new NFC-sim card. It worked again.

But 1 week later, it failed again. I put the card back to my Xperia XZ Premium, it still doesn't work.

I have contacted the technical person, no one advise the solution.

 

Could you please advise me to check whether the SIM is failed due to the phone hardware, or there are some hardware issues for my phone?

 

 

8 REPLIES 8
Forum Legend
Message 2 of 9
572 Views
Message 2 of 9

Re: Xperia 1 NFC-Sim issue (Hong Kong Octopus SIM)

Have you tried to check your network settings?

Make sure you have the right settings.

Also check if your NFC function is enabled.

Settings>Device connection


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Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
Sage
Message 3 of 9
568 Views
Message 3 of 9

Re: Xperia 1 NFC-Sim issue (Hong Kong Octopus SIM)

If the NFC-enabled SIM does not work in the XZ Premium either, the SIM is most likely at fault.

-Perhaps it as been locked or diasbled in some way if too many failed attempts, etc?

Visitor
Message 4 of 9
566 Views
Message 4 of 9

Re: Xperia 1 NFC-Sim issue (Hong Kong Octopus SIM)

Yes I have checked. NFC function is enabled as well as the network is in the right setting.

I used #*#*#*Service Test *#*#*# to check the phone NFC,

My Xperia 1 always shows UICC: OK while My Xperia XZ Premium is different.

When I restart My Xperia XZ Premium, it shows UICC: OK, but if i try to use NFC to touch the payment machine, it doesn't work and then it will turn to UICC: Failure. I need to reset the phone so that it will resume back to UICC: OK....

 

 

 

 

Visitor
Message 5 of 9
564 Views
Message 5 of 9

Re: Xperia 1 NFC-Sim issue (Hong Kong Octopus SIM)

How can I know if the SIM has been locked due to too many failed attempts?

Forum Legend
Message 6 of 9
563 Views
Message 6 of 9

Re: Xperia 1 NFC-Sim issue (Hong Kong Octopus SIM)

Right. Can you try again while you are on safe mode ?


---------------------------------------------------------------------------
Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
Visitor
Message 7 of 9
561 Views
Message 7 of 9

Re: Xperia 1 NFC-Sim issue (Hong Kong Octopus SIM)

It doesn't work when it is on safe mode as there is no NFC enable is avaiable in the safe mode

Message 8 of 9
554 Views
Message 8 of 9

Re: Xperia 1 NFC-Sim issue (Hong Kong Octopus SIM)

Try turning off Android Beam in NFC settings, reboot the phone, and see if it works then.

Sage
Message 9 of 9
544 Views
Message 9 of 9

Re: Xperia 1 NFC-Sim issue (Hong Kong Octopus SIM)

Is your phone a dual-sim version or single-sim?

If dual-sim, try to insert the SIM in Position 2 and check if it works ok as payment.

(you will not be able to use a SD-card as Sim Position 2 is overlapping)