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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Sound not working

One time poster
Message 1 of 3
Message 1 of 3

Sound not working

No ringtone, notifications alarm or media sound at all. Please help! 

Message 2 of 3
Message 2 of 3

Re: Sound not working



Restart the phone and check again


if that doesn't work, use the preloaded ringtones 

"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Sony Xperia Support
Message 3 of 3
Message 3 of 3

Re: Sound not working

Hi @Domthehan, sorry to hear about this. Slightly frowning Face

Which phone model do you have? You have posted in the Xperia 1 board and this device has not yet been released and to be able to provide the correct troubleshooting steps, it would be helpful to know your phone model.

You can find out which phone model you have if you to go Settings > (System) > About phone.

First of all, make sure that you have not activated the silent mode in Do not disturb and the easiest way to test this is to hold down the volume up button for a few seconds.

Let me know if that helps and If could provide information about your phone model, that would be great! Slightly smiling Face

Official Sony Xperia Support Staff

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