account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Google pay doesn't work with telenor provider in Norway

SOLVED
Learner
Message 1 of 5
713 Views
Message 1 of 5

Google pay doesn't work with telenor provider in Norway

Hi, 

I have Sony Xperia 1 and google pay doesn't work with telenor provider in Norway, it works fine with another provider such as Telia. 

#xperia1

#xperiaxz1

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Commissioner
Message 4 of 5
687 Views
Message 4 of 5

Re: Google pay doesn't work with telenor provider in Norway

If you have a dual-sim phone, insert the Telenor SIM in SIM#2 position in phone.

It will then work fine.Smiling Face with Sunglasses

 

(The downside is that you cannot use a SD-card as SIM#2 position occupies the SD-card slot)

4 REPLIES 4
Emperor
Message 2 of 5
704 Views
Message 2 of 5

Re: Google pay doesn't work with telenor provider in Norway

@Marcad 

 

That's rather odd, does it work fine with WiFi? 

 

when you say that it doesn't work, could you elaborate? how strong is the signal? are you on 3G or LTE?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Learner
Message 3 of 5
701 Views
Message 3 of 5

Re: Google pay doesn't work with telenor provider in Norway

I have tried different sim card with different provider and tried with Xperia xz1, Xperia 1 og Galaxy s8. Only sim card with telenor network didn't work(tried with the xz1 og 1).  I have tested in the same shop. I have successfully paid with the telenor simcard with galaxy s8.

 

Its LTE

 

 

Highlighted
Commissioner
Message 4 of 5
688 Views
Message 4 of 5

Re: Google pay doesn't work with telenor provider in Norway

If you have a dual-sim phone, insert the Telenor SIM in SIM#2 position in phone.

It will then work fine.Smiling Face with Sunglasses

 

(The downside is that you cannot use a SD-card as SIM#2 position occupies the SD-card slot)

Learner
Message 5 of 5
664 Views
Message 5 of 5

Re: Google pay doesn't work with telenor provider in Norway

It works, but it's little bit annoing, 

Anyway doesnt fix the problem on single sim card phone, luckily Telia sends dual sim 😃

 

Thanks for your help