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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Google backup button is disabled!

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Apprentice
Message 1 of 6
1,914 Views
Message 1 of 6

Google backup button is disabled!

mmexport1560218254731.jpg

I want to backup my data manually,but the button is disabled. I'm using the Chinese software version's Xperia 1.

5 REPLIES 5
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Apprentice
Message 2 of 6
1,907 Views
Message 2 of 6

Re: Google backup button is disabled!

微信图片_20190611103449.jpgupload the screenshot again 

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Visitor
Message 3 of 6
1,900 Views
Message 3 of 6

Re: Google backup button is disabled!

Same here. The backup button for Google option is disabled and the 5 content options below are mostly "pending for backup" except Contacts being "recently backuped".

Adept
Message 4 of 6
1,828 Views
Message 4 of 6

Re: Google backup button is disabled!

Just a wild guess, but could this be due to google and facebook being blocked in China?

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Apprentice
Message 5 of 6
1,826 Views
Message 5 of 6

Re: Google backup button is disabled!

Definitely not.My vpn is always connected.And other users in China have the same problem too.I guess it might because of the Chinese firmware.Because someone uses Hong Kong's firmware don't have this problem.

Highlighted
Visitor
Message 6 of 6
1,743 Views
Message 6 of 6

Re: Google backup button is disabled!

Don't think so, I have my proxy on, too,

all other Google/Google Play/IMs etc are working fine,

but this button is just gray and disabled and options remain "pending".