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Frustrated: Free Headphones Xperia 1

Message 81 of 112
467 Views
Message 81 of 112

Re: Free Sony Headphones With Xperia 1

 I would presume that something that expensive would have a warranty.  that you wait that long for something only for it to be faulty. Not like Amazon just send it back no problems.

Me I'm hoping mine even turn up. 

Message 82 of 112
456 Views
Message 82 of 112

Re: Free Sony Headphones With Xperia 1

@ Chippy_boy,

You have to send an email to Kondor support within 24 hours to report the fault, then register your product serial online at sony.co.uk, as a new product, then phone Sony product support, and take it from there.

 

Highlighted
Moderator
Message 83 of 112
404 Views
Message 83 of 112

Re: Free Sony Headphones With Xperia 1


@RottenFoxBreath wrote:

@ Chippy_boy,

You have to send an email to Kondor support within 24 hours to report the fault, then register your product serial online at sony.co.uk, as a new product, then phone Sony product support, and take it from there.

 


That's along the route I would also take.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

Message 84 of 112
383 Views
Message 84 of 112

Re: Free Sony Headphones With Xperia 1

For those of you like me I have disappointing news.

My reply from Kondor was this:-

Due to an unpredicted influx in orders this item is currently out of stock 

We do expect stock to come back in, and are currently waiting for Sony to confirm the exact date

Please accept our sincere apologies for the delay, and rest assured you will still receive your headphones
We will update you as soon as we have confirmation.

 

So don't hold your breath folks! 😲

 

Sage
Message 85 of 112
365 Views
Message 85 of 112

Re: Free Sony Headphones With Xperia 1

I've just received an email notifying me of the exclusive Sony e-store deal! 

There are 200 headphones, to be shared between all GB & Ireland customers who order the X1 from the e-store between May 29th and July 28th. I received this email on 1st July, over one month after the official release date of the Xperia 1.

Well done, Brandpath (who manage Sony's e-store)! 

Message 86 of 112
363 Views
Message 86 of 112

Re: Free Sony Headphones With Xperia 1

Yet they cannot supply customers from the previous deal. I got sent that email to I laughed so hard I nearly bought a Samsung!🙄

One time poster
Message 87 of 112
329 Views
Message 87 of 112

Re: Free Sony Headphones With Xperia 1

Found these headphones have too much bass. Found out that these are brilliant with Dolby Atmos off.

Message 88 of 112
324 Views
Message 88 of 112

Re: Free Sony Headphones With Xperia 1

Adjust the bass with your music player, like PowerAmp, or the Headphone Connect app.

Adviser
Message 89 of 112
215 Views
Message 89 of 112

Re: Free Sony Headphones With Xperia 1

My battery was on 100% when I opened them and I've used them for over 5 hours and it's still 100%. I've reset them but no change has anyone else had the same?

Adviser
Message 90 of 112
202 Views
Message 90 of 112

Re: Free Sony Headphones With Xperia 1

Never mind I let them play for another hour and the battery finally went down to 80%