Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2019-06-28 11:31 AM
I've just had confirmation from the wife that my headphones have arrived and I ordered these 10pm at night on the day of launch day for the xperia 1. With no dispatch email or anything.
Looking forward to trying them out
2019-06-28 01:10 PM
Mine have just arrived, no email notification so very surprised.
Easy to set up and great sound, may have to denote my AKG's to the box under the bed!!
Makensure you download the Sony Headphone Connect App, it controls everything.
2019-06-28 01:18 PM
Seems like the matter has sorted it self out pretty good and headphones are being delivered.
Perhaps this thread should be renamed from <frustrated> to <excellent> ?
2019-06-28 02:14 PM
Went through O2 UK pre-order offer. Registered on 3rd June, heapdhones came on 22nd June. No dispatch confirmation nothing....
2019-06-28 02:57 PM
Yeah mine arrived today with Royal Mail. I never receive dispatch email. O2 deal, ordered launch day 30th at around 4pm.
2019-06-28 04:17 PM
Seems some of you lucky people have been getting the headphones. I submitted my claim on the 30th too. Email confirmation and then.....Nothing. Wrote to Kondor got automated email and....Nothing!
I keep trying these headphones in Costco I am torturing myself! 😬
2019-06-28 06:30 PM - last edited on 2019-06-29 11:52 AM by alexdon
Yeah it seems they haven't sent them out in chronological order according to when people claimed them The woman from kondor told me they'd arrive today or Monday at the latest so fingers crossed they'll come Monday.
In the meantime, I'd like to talk to the people who have received the headphones. I'd like to bring up an extremely important topic. What was everyone's first song they listened to on their new headphones? 😂 I spent much time deciding but finally went with Prodigy Omen. Had to give that low end a work out
2019-06-28 09:37 PM
Rez Infinite Soundtrack - Cycle of Silence, then the rest of the soundtrack, then a mix of 80's tunes!
2019-06-29 08:27 AM
Got mine on Thursday. Hurrah!
And then realized they are faulty :-(
Permanent hiss in the right ear only when NC is on. No amount of resetting or fiddling will fix it, so they are going to have to go back.
What on earth happens now, I have no idea :-(